{"id":33,"date":"2022-08-18T13:14:40","date_gmt":"2022-08-18T01:14:40","guid":{"rendered":"https:\/\/wiki.selmasis.com\/?p=33"},"modified":"2022-10-21T17:33:40","modified_gmt":"2022-10-21T05:33:40","slug":"selma-helpdesk","status":"publish","type":"post","link":"https:\/\/selma-wiki.zestydev0.co.nz\/?p=33","title":{"rendered":"SELMA Helpdesk"},"content":{"rendered":"\n<p>For assistance with your queries, please submit a support ticket via our helpdesk. You can access the SELMA helpdesk by clicking \u2018Support\u2019 on the first page of your SELMA dashboard-&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/selma-wiki.zestydev0.co.nz\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-18-at-11.40.20-AM.png\" alt=\"\" class=\"wp-image-30\" width=\"293\" height=\"315\" srcset=\"https:\/\/selma-wiki.zestydev0.co.nz\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-18-at-11.40.20-AM.png 586w, https:\/\/selma-wiki.zestydev0.co.nz\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-18-at-11.40.20-AM-279x300.png 279w\" sizes=\"auto, (max-width: 293px) 100vw, 293px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/selma-wiki.zestydev0.co.nz\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-18-at-11.50.37-AM-1024x851.png\" alt=\"\" class=\"wp-image-31\" width=\"512\" height=\"426\" srcset=\"https:\/\/selma-wiki.zestydev0.co.nz\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-18-at-11.50.37-AM-1024x851.png 1024w, https:\/\/selma-wiki.zestydev0.co.nz\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-18-at-11.50.37-AM-300x249.png 300w, https:\/\/selma-wiki.zestydev0.co.nz\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-18-at-11.50.37-AM-768x638.png 768w, https:\/\/selma-wiki.zestydev0.co.nz\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-18-at-11.50.37-AM.png 1430w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p>Please complete the form by providing as much detail as possible. We will assign the ticket and someone will get back to you within 24hours.<\/p>\n\n\n\n<p>If you create a lot of tickets with us, there is an option available within the helpdesk system to logon as a user and interact directly with your tickets. You will also be able to monitor and manage your tickets as they all sit on one dashboard. Please contact us on <a href=\"mailto:support@selma.co.nz\">support@selma.co.nz<\/a>, mention that you would like to be sent your helpdesk \u2018Activation Email\u2019 and we will guide you through the process.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re here to help! Submit a ticket to our via our helpdesk and our team will get back to you.<\/p>\n","protected":false},"author":1,"featured_media":30,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[14,13,15],"class_list":["post-33","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-01-selma-101","tag-helpdesk","tag-support","tag-ticket","latest_post"],"_links":{"self":[{"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=33"}],"version-history":[{"count":2,"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/33\/revisions"}],"predecessor-version":[{"id":310,"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/33\/revisions\/310"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=\/wp\/v2\/media\/30"}],"wp:attachment":[{"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=33"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=33"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/selma-wiki.zestydev0.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}